Curso de Practical Introduction to ISO 9001:2015

Unidades:

1. UNIT 1 · WELCOME AND INTRODUCTION
2. UNIT 2 · WHAT IS ISO 9001 AND WHAT IS IT FOR?
3. UNIT 3 · HOW ISO 9001 WORKS: PROCESS APPROACH AND THE PDCA CYCLE
4. UNIT 4 · WHAT ISO 9001 REQUIRES (A SIMPLE OVERVIEW)
5. UNIT 5 · TOOLS OF THE QUALITY MANAGEMENT SYSTEM
6. UNIT 6 · THE PEOPLE INVOLVED AND THEIR RESPONSIBILITIES
7. UNIT 7 · AUDITS AND CONTINUAL IMPROVEMENT
8. UNIT 8 · CLOSING AND FINAL KEY MESSAGES